Configure End User in Cisco Unified Communication Manager (CUCM) 8.0

End User

In Cisco Unified Communications Manager, the End User Configuration window allows the administrator to add, search, display, and maintain information about Cisco Unified Communications Manager end users. All end users are connected with a physical person and an interactive login. This category includes all IP telephony users as well as Cisco Unified Communications Manager administrators.

Configuration of End User

The configuration procedure of End User consists of these steps.

Step-1

In Cisco Unified Communication Manager Administration console select User Management -> End User -> Add New

Step-2

Enter the information of of End User and click Save. Password will use when End User login through Browser and PIN will use when End User login in Phone.

Step-3

For associate this End User with any device or IP Phone saves above Information and on the same page, In Device Information click Device Association.

Step-4

Select the device that you want to associate with End User and click Save Selected/Changes and press GO in Related Links for further configuration.

Step-5

For assigning Roles or Permissions to End user click Add to User Group in Permission Information.

Step-6

Cisco Unified Communication Manager Have multiple Groups for different types of Users. Select a Standard CCM End User and click Add Selected and save (see fig. 6-a)

Login End User in IP Phone

After completion of all configurations, click Directory button on IP Phone for Login.

After clicking the Directory button if you face this problem * Host Not Found * then you check your DNS server is properly configured in your network.

If your DNS server is not configured properly then check these settings in Cisco Unified Communication Manager Administration console System -> Enterprise Parameter then in Phone URL Parameters, you found these settings. If you found above settings which means your DNS is not resolving the name of CUCM into IP. Now change the name (cucm8) into IP and click save.

Now once again click on Directory button of IP phone and click Personal Directory for Login your End User. Then give End User's User ID and PIN.

Now End Users create their Address books, Fast dials and also change some display settings of their IP Phone.

Login End User in Browser

If you want to Login their End Users in Browsers then put this URL (https://192.168.100.100:8443/ccmuser) in your browser and give Username and password of End user. Here you also modify your Address books, User settings etc.