COMPUTER TIPS
a) Start, Help and Support, Troubleshooting Strategies (Bullet point 5) Here is a wonderful selection of tools to lead you methodically through a problem. Each hardware device will have its own troubleshooters. They are excellent for making sure you have not overlooked something obvious. b) Start, Help and Support, Error and Event Log Messages. Just type in the error message which you find in the Event Viewer, make sure you are on line, and Microsoft will help diagnose the cause and a solution.
c) Help in general, is so much better than NT 4.0. - I plead with you to give it another chance!
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